ck44 official Terms and Conditions

1. General Introduction

These terms and conditions apply to the use of all services on the ck44 official platform — casino games, sports betting, live casino, virtual games, and the mobile app. ck44 official is an online gaming platform that provides services in Bengali for users in Bangladesh.

Alongside these terms, ck44 official's Privacy Policy and responsible gaming guidelines are also considered part of this agreement. In case of any conflict, the language of these terms and conditions will prevail.

All content, game software, trademarks, and intellectual property used on this platform are owned by ck44 official. No part may be used without prior written permission.

2. Eligibility and Age Requirement

The minimum age to open an account on ck44 official and participate in any form of betting or gaming is 21 years. Use of this platform by anyone under age is strictly prohibited.

As part of identity verification at registration or at any later time, users may be required to submit proof of age such as a government-issued ID, National Identity Card (NID), passport, or birth registration certificate. In some cases, deposit and withdrawal processing may be held until this verification is complete.

If any user opens an account using a false age or identity, ck44 official reserves the right to cancel that account and all associated transactions.

2.1 Residency Eligibility

This platform is intended only for persons residing in Bangladesh. Attempts to access the platform from regions where online gaming is restricted may result in the account being closed.

3. Account Registration

Each user may create only one account. Creating multiple accounts or operating an account in someone else's name is strictly prohibited, and if discovered, all such accounts will be permanently closed.

3.1 Information Provided at Registration

At the time of registration, users must provide accurate, complete, and up-to-date information. The following details must be correct:

• Full name (as per National Identity Card)
• Date of birth
• Mobile number (active and registered in your own name)
• Email address
• Mobile banking number linked to your preferred payment method

3.2 Password and Security

It is the user's responsibility to keep the account password confidential. The password should not be shared with anyone. If you suspect unauthorised access, contact ck44 official's 24/7 live chat support immediately. ck44 official is not liable for unauthorised activity on an account — unless it is proven that the issue was caused by a technical fault on the platform's own systems.

4. Deposit and Withdrawal

All financial transactions on ck44 official are conducted in Bangladeshi Taka (৳). Currently accepted deposit and withdrawal methods are: bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major commercial banks).

4.1 Minimum Amounts

The minimum deposit across all methods is ৳100. The minimum withdrawal amount is ৳1,000. Withdrawal requests below this amount will not be processed.

4.2 Withdrawal Processing Time

After a withdrawal request is verified, funds are generally sent within 30 minutes to 3 hours. First-time withdrawals or large amounts may require additional verification, which can extend the processing time.

4.3 Withdrawal Conditions

• It is recommended that the withdrawal method match the method used for the deposit.
• Withdrawals can only be made from a verified account.
• The account holder and the payment account holder must be the same person.
• If an active bonus is in place, withdrawals may be restricted until the wagering requirement is met.

5. Bonuses and Promotions

All bonus offers on ck44 official are provided under specific conditions. Accepting a bonus means agreeing to the specific terms attached to that bonus.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. The wagering requirement for this bonus is 15 times the bonus amount. Example: depositing ৳1,000 gives you a ৳1,000 bonus and a total balance of ৳2,000; to withdraw the bonus, you must wager ৳1,000 × 15 = ৳15,000.

5.2 General Bonus Rules

• A bonus applies once per account, per device, and per household.
• Bonus funds cannot be withdrawn directly — withdrawal is only possible after the wagering requirement is met.
• If the wagering requirement is not met within the specified time after claiming a bonus, the bonus may be cancelled.
• ck44 official reserves the right to change, suspend, or cancel any bonus offer at any time.
• If misuse of any promotion is proven, the relevant bonus and any winnings will be forfeited.

6. Gaming Rules

Each game on the ck44 official platform has its own rules, and it is the user's responsibility to read them before starting. The RTP (Return to Player) information for each game can be found on that game's page.

6.1 Betting Limits

Each game or betting market has set minimum and maximum bet limits. Placing a bet beyond these limits is not possible. ck44 official reserves the right to change any user's betting limits without prior notice.

6.2 Payout of Winnings

Winnings based on verified betting results are automatically added to the account balance. For sports betting, results are verified from official sources. If an incorrect amount is credited due to a technical error, ck44 official reserves the right to correct it.

6.3 Live Betting

If your internet connection drops or a bet confirmation is delayed during a live event, ck44 official will determine the outcome of that bet based on the official scoreline.

7. Prohibited Activities

The following activities are strictly prohibited on the ck44 official platform. If discovered, the account will be permanently closed and applicable legal action may be taken:

• Conducting transactions using another person's identity or payment account
• Money laundering or depositing funds from illegal sources
• Creating multiple accounts to abuse bonuses
• Playing games using bots, scripts, or any other automated software
• Attempting to influence game results by coordinating with other users
• Attempting to interfere with the platform's security systems
• Behaving in an inappropriate, aggressive, or disrespectful manner toward other members

8. Technical Issues

ck44 official makes every effort to run a reliable and stable platform. However, disruptions may occur in some cases due to unavoidable reasons — such as network problems, server maintenance, or third-party software failures.

If a game result is affected by a technical error, that round will be cancelled and the bet amount will be refunded. If a game round is not completed due to an internet disconnection, the result will be determined by reviewing server-side logs.

If you experience a financial loss due to a technical issue, please notify the ck44 official support team via 24/7 live chat or email. Every complaint will be properly investigated.

9. Privacy and Data Protection

ck44 official treats the protection of users' personal information as a top priority. The platform uses SSL encryption to keep data transmissions secure. To learn more about how personal information is collected, stored, and used, please read our Privacy Policy.

User information is not shared with third parties, however it may be provided to regulatory authorities if required by law or for fraud investigation purposes.

10. Responsible Gambling

ck44 official believes that gambling should be a form of entertainment — not a source of financial stress. For this reason, several protective measures are available on the platform. For more details, visit our Responsible Gaming section, which covers deposit limit setting, self-exclusion, and cooling-off periods.

No one under the age of 21 may use this platform. It is the user's own responsibility to prevent minors from accessing the account on their behalf.

• You can set your own deposit and betting limits in the settings.
• You can temporarily close your account (cooling-off) for a set period.
• Contact the support team for permanent self-exclusion.

11. Dispute Resolution

If you have an objection or complaint, please first try to resolve it through ck44 official's 24/7 live chat or email support. The support team provides assistance in both Bengali and English.

After a complaint is submitted, an initial response is generally given within 7 business days. Complex cases may require additional time for investigation. Both parties must provide the necessary information during the investigation.

ck44 official's final decision will apply to the resolution of all disputes. For general questions, see our FAQ section where common topics are answered.

12. Changes to Terms

ck44 official reserves the right to change, add to, or remove any part of these terms and conditions at any time. For significant changes, users will be notified in advance via their registered email or through a notification within the platform.

Continuing to use the platform after any changes will be taken to mean that the user has accepted the new terms. It is therefore recommended that you re-read this page after each update.

The date of the most recent revision to these terms is noted at the top of the page. Previous versions are no longer in effect.